Crisis Care Center
1200 Clifton Street
Waco, TX 76704
Phone: (254) 867-6550
Fax: (254) 412-1568
24-Hour Emergency/Crisis Number: 1-866-752-3451
Description:
The Crisis Care Center provides 24 hour, 7 day per week evaluations of all individuals in need of mental health crisis assessments and triage. The Crisis Center also provides the services listed below.
WALK-IN CRISIS SERVICES:
Walk-in Crisis Services are office-based outpatient services providing immediate screening and assessment and brief, intensive interventions focused on resolving a crisis and preventing admission to a more intensive level of care. These services are provided by the adult mental health program including Admissions, Mental Health caseworkers, and the Mobile Crisis Outreach Team (MCOT) staff.
In addition to these three new services the HOTRMHMR and the local community partners will maintain our local inpatient hospital contract with Providence Hospital (DePaul). These services will provide the cornerstone of our community crisis response system as we attempt to enhance our crisis services in the future.
ASSESSMENT/TRIAGE:
- 24-Hour Crisis Screening and Assessment
- Assessments to determine eligibility for admissions to ongoing MHMR services
- Manages all information and referral calls from the crisis hotline
- Manages the Agency waiting list
- Screens all after hours admissions to the agency's Crisis Respite Services
This unit works closely with the Assessment/Triage to coordinate the services and supports provided by the Crisis Care Center. Crisis Outpatient Services include the following:
- Mobile Crisis Outreach Teams
- Transitioning of clients from state hospitals back into the community
- Homeless Services for individuals with mental illness
- Jail Diversion
- Monitoring and Treatment for clients in both respite and transitional housing programs.
CRISIS RESPITE AND TRANSITIONAL LIVING
This unit provides 32 beds for crisis respite and transitional living for individuals in need of a supervised living environment.
Hours of Operation:
24 hours per day, 7 days per week
Eligibility:
Adults aged 18 or older
Method of Payment:
Sliding Ability to Pay Scale-*Self Pay, Medicaid, Medicare, Private Insurance
*Cash, Check, Master Card or Visa accepted
