Home and Community Based Services (HCS) in the Heart of Texas area - Click for Info

ADMISSION for routine services:

Adult Mental Health: 254.752.3451

Children/Adolescent Mental Health: 254.752.7889

Early Childhood Intervention:

Intellectual/ Developmental Disabilities: 254.757.3933

Toll Free for all services:

Welcome! We hope this website will assist you in finding the services you require.

Who We Are

The Heart of Texas Region MHMR (HOTRMHMR) Center is made up of caring professionals who are dedicated to helping individuals and families cope with mental illness, intellectual and developmental disabilities, developmental delays, and emotional conflict. The Heart of Texas Region MHMR Center does not discriminate against any individual based on race, color, national origin, religion, sex, age, or disability. The HOTRMHMR Center may not deny medically necessary mental health community services based on an individual's sexual orientation or political affiliation. Currently we serve over 20,000 people each year in a six-county area. Read here for more...

Highlights and News

Child and Adolescent Mental Health Gets New Program

Klaras Center for Families (KCF) is excited to announce a brand new initiative! The program, called Youth Empowerment Servivces (YES), allows a broad array of in home services as well as other alternative community-based services and suports for children with serious emotional disturbances and their families. For more information, click here.

The Center Opens Crisis Treatment Center

The Center recently received funding from the Department of State Health Services to establish a new Crisis Treatment Center (CTC). The CTC is located at 301 Londonderry in Waco on the campus of DePaul Center and is a collaborative effort with Providence Health Network. In addition to the Crisis Triage Unit, in which the individual is assessed and their level of need is determined, there are three distinct programs operating at the CTC.

The programs are an Extended Observation Unit that allows law enforcement to bring a person experiencing a behavioral health crisis to the facility and leave them for up to 48 hours involuntarily to receive assessment and treatment services; a Crisis Residential Unit for individuals who need intensive residential services on a voluntary basis; and an Intensive Outpatient Program for individuals who may receive up to three hours of treatment per day and then go home at night. Click here for more information.

Heart of Texas Counseling Center Opens at 2800 Lyle in Waco

The Heart of Texas Counseling Center opened in the fall of 2013 and contains three of the 1115 Transformation Waiver Projects: a new Community Outpatient Clinic for individuals who do not meet the state requirements for services at the Center; a Co-Occurring Psychiatric and Substance Use Disorders (COPSD) program; and a specialized Integrated Health project for the geriatric population. Additionally, the Center's Outpatient Counselors are located at the Counseling Center. Click here for more information.

IDD Service Coordination in Nursing Facilities

Enhanced Service Coordination is provided to people with IDD residing in Nursing Facilities to assure they receive the most appropriate services and to address barriers to community placement. Click here for more information.


The hotline is a continuously available telephone service staffed by trained and competent crisis counselors that provides information, screening and intervention, support, and referrals to callers 24 hours per day, 7 days per week. The number is 1-866-752-3451. Or click here for full contact information including TDD.

Center Closing Dates

Please note that crisis services are available 24 hours a day, 7 days a week, even on the dates we are closed. If you need emergency assistance, call our toll-free number at 1-866-752-3451.

Here are the dates we will be closed in 2015:

January 19, 2015 - Martin Luther King Day
April 3, 2015 - Good Friday
May 25, 2015 - Memorial Day
July 3, 2015 - Independence Day
September 7, 2015 - Labor Day
November 26 & 27, 2015 - Thanksgiving
December 24-25, 2015 - Christmas
January 1, 2016 - New Year's Day


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