Who We AreThe Heart of Texas Region MHMR Center is made up of caring professionals who are dedicated to helping individuals and families cope with mental illness, intellectual and developmental disabilities, developmental delays, and emotional conflict. Currently we serve over 20,000 people each year in a six-county area. Read here for more...
Highlights and News
Veterans One Stop CenterThe Heart of Texas Region MHMR Center has taken the lead on the development of the Veterans One Stop Center. The facility located at 2220 Austin Avenue is now open to all veterans in the community and is open M-F 8:00 am to 5:00 pm. The phone number at the facility is 254-297-7171. Toll-free number is 1-866-752-3451.
Services include workforce and employment assistance; mental health counseling; health care referrals to the VA; assistance with VA benefits forms and enrollment; information on education institutions including higher education colleges, technical and trade schools; legal aid clinics; housing opportunities; and a clearinghouse for community resources and updates from Veteran Serving Organizations (VSOs).
In general, the casual drop in center ambiance encourages a place for Veterans to find safe and non-threatening help, Veteran peer mentoring, and specialized supports.
Each Veteran is assigned an advocate based on a preliminary "front door" assessment. Peer mentors then assist the veteran or family member in learning about the various services available to them in the community. Accessing services in a one-stop location has proven to be popular with Veterans as they report feeling a higher level of personalization even if the services are identical to ones offered at traditional settings such as the VA or local workforce centers.
The establishment of a One Stop Veterans Center aligns with the Center's current contractual obligations to provide veteran support services (DSHS) and will enhance the agency's capacity to serve this population in a more efficient manner. Additionally, a strong community approach to addressing the needs of veterans further reduces the potential impact on other agency services such as crisis and inpatient care costs.
Come celebrate with us! Over one ton of fresh produce has been harvested from the gardens at our HOTI facility and we would like for you to join us in honoring all the people involved in reaching this milestone. Details can be found here.
The hotline is a continuously available telephone service staffed by trained and competent crisis counselors that provides information, screening and intervention, support, and referrals to callers 24 hours per day, 7 days per week. The number is 1-866-752-3451. Or click here for full contact information including TDD.