Home and Community Based Services (HCS) in the Heart of Texas area - Click for Info

ADMISSION for routine services:

Adult Mental Health: 254.752.3451

Children/Adolescent Mental Health: 254.752.7889

Early Childhood Intervention:

Intellectual/ Developmental Disabilities: 254.757.3933

Toll Free for all services:

Welcome! We hope this website will assist you in finding the services you require.

Who We Are

The Heart of Texas Region MHMR Center is made up of caring professionals who are dedicated to helping individuals and families cope with mental illness, intellectual and developmental disabilities, developmental delays, and emotional conflict. Currently we serve over 20,000 people each year in a six-county area. Read here for more...

Highlights and News

The Center Opens Crisis Treatment Center

The Center recently received funding from the Department of State Health Services to establish a new Crisis Treatment Center (CTC). The CTC is located at 301 Londonderry in Waco on the campus of DePaul Center and is a collaborative effort with Providence Health Network. In addition to the Crisis Triage Unit, in which the individual is assessed and their level of need is determined, there are three distinct programs operating at the CTC.

The programs are an Extended Observation Unit that allows law enforcement to bring a person experiencing a behavioral health crisis to the facility and leave them for up to 48 hours involuntarily to receive assessment and treatment services; a Crisis Residential Unit for individuals who need intensive residential services on a voluntary basis; and an Intensive Outpatient Program for individuals who may receive up to three hours of treatment per day and then go home at night. Click here for more information.

Heart of Texas Counseling Center Opens at 2800 Lyle in Waco

The Heart of Texas Counseling Center opened in the fall of 2013 and contains three of the 1115 Transformation Waiver Projects: a new Community Outpatient Clinic for individuals who do not meet the state requirements for services at the Center; a Co-Occurring Psychiatric and Substance Use Disorders (COPSD) program; and a specialized Integrated Health project for the geriatric population. Additionally, the Center's Outpatient Counselors are located at the Counseling Center. Click here for more information.

IDD Service Coordination in Nursing Facilities

Enhanced Service Coordination is provided to people with IDD residing in Nursing Facilities to assure they receive the most appropriate services and to address barriers to community placement. Click here for more information.

Heart of Texas Region MHMR Center To Become A Tobacco-Free Agency

Effective September 1, 2014, the Heart of Texas Region Mental Health Mental Retardation Center (HOTRMHMR) will become a center-wide, tobacco-free, agency.

HOTRMHMR has been chosen, along with nine other LMHAs, to participate in a grant to become a Tobacco-Free workplace. The grant will provide funding for nicotine replacement therapies that will be available to staff and consumers who want to quit using tobacco products. Training will also be provided to staff on accessing the Tobacco Cessation Program through HOTRMHMR. Molly Howard will be spearheading this project and can be contacted at (254) 297-7065, with any questions.

According to Barbara Tate, MHMR's Executive Director, this will be a great opportunity for those who are interested in a tobacco-free lifestyle to do so with the assistance and support from their employer.

The new tobacco-free enforcement will pertain to all employees, consumers, and visitors to MHMR facilities and the property on which the facility is situated, including parking lots. All campuses and buildings belonging to, or leased by, HOTRMHMR will be required to conform to the new restrictions.

All tobacco products include, but are not limited to the following: cigarettes, cigars, pipes, E-cigarettes, chewing tobacco, and snuff.

Child and Adolescent Mental Health Services Expand

Klaras Center for Families (KCF) has extended its hours of operation from 7:30 a.m. to 7:00 p.m., Monday through Friday at 1105 W. Jefferson Avenue in Waco. We have also increased services throughout our 6-county area by adding additional Children's mental health case managers and therapists in Hillsboro, serving both Hill and Bosque Counties, and in Mexia, serving both Limestone and Freestone Counties. Please click here to learn more.

Affordable Care Act Implementation

Visit www.healthcare.gov to investigate your options and enroll.


The hotline is a continuously available telephone service staffed by trained and competent crisis counselors that provides information, screening and intervention, support, and referrals to callers 24 hours per day, 7 days per week. The number is 1-866-752-3451. Or click here for full contact information including TDD.


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